Our Consultants

Our professionals are veteran non-profit CEOs who have considerable private sector experience. They have advised more than 300 organizations in 24 states and six developing countries at local, state, and national levels.

R. Douglas Marsh, Principal. Branford, CT. Consulting since 1986. Doug’s practice focuses on board development and governance; strategic planning; organization audits and organization development; mergers and strategic alliances; executive search.

Doug gained valuable experience during nearly 20 years on the front lines of organization management.  As CEO, he directed successful turnarounds for chambers of commerce in New Haven, CT, and Marion, IN.  During his tenure in New Haven the chamber put together and funded Connecticut’s first regional public/private partnership for economic development.

Early in his career he held staff positions in economic development and government affairs with chambers in Cleveland and Cincinnati, respectively.  Later he managed the U.S. Chamber ‘s relationships with state and metro chambers, and advised executives, volunteer leaders, and dozens of search committees. A member of the Testimony Review Team, he participated in several issue-advocacy coalitions.

His extensive career has exposed him to the inner workings hundreds of business organizations, including the more than 100 local chambers for which he conducted U.S. Chamber accreditation evaluations. He was a faculty member for the Institute for Organization Management for eight years, teaching strategic planning, community analysis, and government affairs.

In addition to his consulting work, Doug serves on the five-member governing board for the Regional Water Authority that provides water to 430.000 people in 20 cities and towns in Greater New Haven and the Naugatuck Valley. He belongs to the Connecticut Society of Association Executives and is a member of the Advisory Board of the Greater New Haven Leadership Center, the board of the Branford (CT) Land Trust, and chairs the Branford First Selectman’s Cell Tower Advisory Group. He has also managed successful campaigns for local referenda and municipal and state offices.

He earned a B.S. with honors in Urban Planning and Regional Development from Ball State University, and is a graduate of both the six-year Institute for Organization Management and its three-year Academy program.

William D. Moore, CAE, Principal.  Mountain Top, PA. Consulting since 2001. Bill advises clients on government relations, financial management, organization development, and executive search.

Bill’s career spans thirty years in executive and senior management positions with state and national trade associations and local chambers of commerce. He is a highly regarded issue advocate and strategist, skilled in crisis management. Notably, Bill was Chairman of successful efforts to overturn the proposed closing of the U.S. Navy’s submarine base in Groton, CT during the 1993 and 1995 Base Closure rounds. He was a team leader for the successful efforts in 2005 that once again overturned the Department of Defense recommendation to close the Groton base.

As CEO, Bill led the Connecticut School Transportation Association and formerly provided executive leadership to Connecticut Associated Builders and Contractors and the Southeastern Connecticut Chamber of Commerce based in New London. He served as COO and VIce President of Government Affairs of the Greater Providence Chamber during the formative years of that city’s revitalization. Prior to that Bill was a Legislative Affairs Manager in the U.S. Chamber’s New York office.

Bill earned a B.A. from St. Michael’s College, majoring in Political Science and is a graduate of the Institute for Organization Management. He is a Certified Association Executive and a board member and officer of the Connecticut Society of Association Executives. He is a member of the Connecticut Employment and Training Commission, the governor’s policy board for workforce investment.

Duanne G. Swift, Principal. Arbor Vitae, Wisconsin. Consulting since 2002. Duanne undertakes assignments related to governance and board development, organization reviews, revenue design; membership; marketing; program design/implementation; executive search.

Over a span of twenty-two years Duanne provided executive leadership to four chambers of commerce in Michigan and Wisconsin, the last in Green Bay. There the budget tripled over ten years to $4.4 million, supporting initiatives in economic development, education, government relations, and workforce development. He also assembled and oversaw a profitable business incubator and attracted an LPGA tournament to Green Bay.

Skilled in effectively utilizing volunteers from senior executive ranks, Duanne led successful efforts to build a new arena and expand the convention center, as well as those that raised nearly $200 million to renovate Lambeau Field, home of the Green Bay Packers.

Duanne was a member of the faculty for the Institute for Organization Management, and has taught management courses for ACCE, the US Chamber of Commerce, and the Michigan Society of Association Executives. He is a sought-after speaker by state and regional conferences for chambers of commerce, economic development groups, and associations. He earned the CCE designation in 1992 and was awarded Life Membership in ACCE in 2010.

A dedicated professional, he has served as Vice Chair, ACCE; as chairman, Board of Regents, Institute for Organization Management Notre Dame University; and as  president of both Michigan and Wisconsin Chamber of Commerce Executives. He holds a B.S., Business from Michigan State University and is a graduate of the Institute for Organization Management, its Academy program, and the Center for Leadership Development.

In addition to his consulting work with non-profits, Swift is also a licensed real estate broker and home builder in Northern WI where he now resides. He is a past president of the Northwoods Board of Realtors and writes for The Business News.


Shirlean Hackman 2014Shirlean Hackman, Associate. Marco Island, FL. A consultant since 1999, Shirlean helps organizations strengthen governance, assess the revenue potential of membership, enhance communication with members and other constituencies, improve internal systems, and undertake planning.

Shirlean is a seasoned professional with a strong marketing background and commercial and residential real estate savvy. She served as CEO of the American Society of Economic and Community Developers, Inc., a consulting and executive training corporation, from 1999-2002. Previously she had led the Danville, IL Chamber for seven years during the 1990s. During that time her organization earned several awards from the National Association of Membership Directors and fashioned strategic alliances to advance the community’s economic development agenda, leadership, and workforce objectives.

She arrived in Danville after four years as EVP of the Champaign (IL) County Chamber. There she played a key role in unifying the    Champaign and Urbana Chambers. As the Executive Director of the Mendota, IL , Chamber through the 1980s, she also served as the city’s Enterprise Zone Administrator, president of the Mendota Development Corporation, and as a board member of the Community Development Revolving Loan Fund.

From the mid-1970s to 1983 Shirlean was Vice President, Midweek Publications for Morel Media. There she developed three new profitable publications during that period from conception-to-content-to sales-to-composition-to-print-to-distribution.

Educated at Cite Universaise in Geneva, Switzerland, Shirlean is a Chartered Certified Economic and Community Developer. She is an Institute Graduate and served on its faculty for eight years. In addition, she conducted Accreditation evaluations on behalf of the U.S. Chamber for more than 25 local chambers across the country.

LRMHandBoldFiestaISnipLindsay Rein, Associate. Washington, DC. Market research/opinion polling. Social media strategy and implementation; communications strategy. Fund-raising. Consultant since 2001. Background: Issue management consulting and fund raising, political and nonprofit campaign management. B.S.,  International Relations and M.A., Political Management, The George Washington University. Past member, board of directors, GW Alumni Association.











KEN_TWITTERPICKen Brengle, CCE, Associate. Laguna Hills, CA. Consultant since 1991. Revenue development, advocacy, strategic alliances, tourism promotion & marketing, turnaround facilitation strategic and annual business planning. Background: CEO, chambers of commerce in IN, CA, CO & WY; of tourism promotion organizations in CO & CA. VP Member Services, Pensacola FL Chamber. Former member Board of Regents for Western Region, Institute for Organization Management. Former board member American Chamber of Commerce Executives; Center of the American West; California Travel Industry Association; Colorado Defense Conversion & Retention Council. BA, Political Science, Fort Lewis College. IOM, Institute of Organization Management. Certificate, Center for Creative Leadership.